These have become less prevalent in the UK because of
the quality of modern telecommunications systems and
reduced labour costs available abroad. However there
are still some businesses that need to remain based
in the UK. These often have a local retail distribution
facility.
The premises would usually contain some or all of the following
accommodation.
Contact CCS for information sheets where an immediate link
is not provided:
Reception/Security
Open
plan office area
Server/Telecoms
rooms
Operations/Control
bridge
Management
offices
Canteen
Toilets
Locker
room
First
Aid room
Mechanical
and electrical services plant rooms
External
M&E plant accommodation – secure areas
Standby
power accommodation – secure
Where the call centre is part of a sales
and distribution business then other facilities may be required:
Conference/Demonstration
room
Warehouse
– storage
Mezzanine
floor
Dispatch
area
See How do we do it? –
To find out how we assemble those elements & activities
to tailor and construct a facility to match your requirements
– within the timescale and expenditure budgets agreed.
See How much will it cost? –
to find out how the financial aspects are arranged. |